Deficiency Records for Willow Terrace

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Updated as of January 01, 2019

This is not the most recent data for Willow Terrace. For the most recent information, click here.

A list of the most recent deficiencies for Willow Terrace. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2018-07-17 2018-08-01 Y
Assure that each resident?s assessment is updated at least once every 3 months. Health 2018-07-17 2018-08-01 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-05-02 2018-07-23 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2018-04-24 2018-07-15 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-04-24 2018-07-15 N
Install corridor and hallway doors that block smoke. Fire Safety 2018-04-24 2018-06-11 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-04-24 2018-06-11 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2018-04-24 2018-06-11 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-05-02 2018-06-11 N
Honor the resident's right to manage his or her financial affairs. Health 2018-05-02 2018-06-11 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2018-05-02 2018-06-11 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-05-02 2018-06-11 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2018-05-02 2018-06-11 N
Respond appropriately to all alleged violations. Health 2018-05-02 2018-06-11 N
Assess the resident when there is a significant change in condition Health 2018-05-02 2018-06-11 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-05-02 2018-06-11 N
Plan the resident's discharge to meet the resident's goals and needs. Health 2018-05-02 2018-06-11 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-05-02 2018-06-11 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-05-02 2018-06-11 N
Provide enough food/fluids to maintain a resident's health. Health 2018-05-02 2018-06-11 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2018-05-02 2018-06-11 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2018-05-02 2018-06-11 N
Ensure medication error rates are not 5 percent or greater. Health 2018-05-02 2018-06-11 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2018-05-02 2018-06-11 N
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2018-05-02 2018-06-11 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2018-05-02 2018-06-11 N
Dispose of garbage and refuse properly. Health 2018-05-02 2018-06-11 N
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. Health 2018-05-02 2018-06-11 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2018-05-02 2018-06-11 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2018-05-02 2018-06-11 N
Provide and implement an infection prevention and control program. Health 2018-05-02 2018-06-11 N
Implement a program that monitors antibiotic use. Health 2018-05-02 2018-06-11 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2018-05-02 2018-06-11 Y
Post nurse staffing information every day. Health 2018-05-02 2018-06-11 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2018-05-02 2018-06-11 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2018-05-02 2018-06-11 Y
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Health 2018-05-02 2018-06-11 Y
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Health 2018-05-02 2018-06-11 Y
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2018-05-02 2018-06-11 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2018-02-22 2018-04-02 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2018-02-22 2018-04-02 Y
Respond appropriately to all alleged violations. Health 2018-01-19 2018-02-08 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-08-11 2017-09-30 Y
Give each resident enough fluids to keep them healthy and prevent dehydration. Health 2017-08-11 2017-09-30 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2017-08-11 2017-09-30 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2017-06-22 2017-08-10 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-03-01 2017-04-30 N
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2017-03-01 2017-04-30 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2017-03-01 2017-04-30 N
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2017-03-01 2017-04-30 N
Meet other general requirements. Fire Safety 2017-03-06 2017-04-23 N
Have a correctly designed non-healthcare occupancy area in a health care facility. Fire Safety 2017-03-06 2017-04-23 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2017-03-06 2017-04-23 N
Have protected exits that allow the resident to escape the building. Fire Safety 2017-03-06 2017-04-23 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2017-03-06 2017-04-23 N
Install corridor and hallway doors that block smoke. Fire Safety 2017-03-06 2017-04-23 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2017-03-06 2017-04-23 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2017-03-06 2017-04-23 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-12-05 2017-02-03 Y
Maintain comfortable and safe temperature levels. Health 2016-07-24 2016-09-22 Y
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Health 2016-07-24 2016-09-22 Y
An approved automatic sprinkler system connected to the fire alarm system. Fire Safety 2016-02-22 2016-05-13 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-02-19 2016-04-05 Y
Store, cook, and serve food in a safe and clean way. Health 2016-02-19 2016-04-05 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2016-02-19 2016-04-05 Y
A two-hour-resistant firewall separation. Fire Safety 2016-02-22 2016-03-31 N
Corridor and hallway doors that block smoke. Fire Safety 2016-02-22 2016-03-31 N
Proper stairway enclosures and vertical shafts. Fire Safety 2016-02-22 2016-03-31 N
Walls that prevent smoke from passing through and would resist fire for at least one hour. Fire Safety 2016-02-22 2016-03-31 N
Smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2016-02-22 2016-03-31 N
Protected exits that allow the resident to escape the building. Fire Safety 2016-02-22 2016-03-31 N
Exit stairways and towers that are smoke proof. Fire Safety 2016-02-22 2016-03-31 N
Automatic sprinkler systems that have been maintained in working order. Fire Safety 2016-02-22 2016-03-31 N
Portable fire extinguishers. Fire Safety 2016-02-22 2016-03-31 N
Properly protected cooking facilities. Fire Safety 2016-02-22 2016-03-31 N
Proper medical gas storage and administration areas. Fire Safety 2016-02-22 2016-03-31 N
Properly installed electrical wiring and equipment. Fire Safety 2016-02-22 2016-03-31 N